Customer service culture at AEON supermarkets in Vietnam

نویسندگان

چکیده

With strong competition and globalization trends like today, customers are faced with countless products, brands, prices, suppliers, etc. Businesses that want to survive develop need to. Customer-oriented customer-centric, bringing the highest value customers. When have more demands on satisfying their needs, businesses a strategy close relationships customers, which is also way maintain existing customer loyalty build potential AEON Vietnam supermarket system from Japan. Through research, thoroughly understand needs habits of approach communicate manage information in most systematic effective order offer best products services, suitable service meets wants market.

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ژورنال

عنوان ژورنال: International journal of foreign trade and international business

سال: 2021

ISSN: ['2663-3159', '2663-3140']

DOI: https://doi.org/10.33545/26633140.2021.v3.i2a.50